Mix and Match

Privacy policy

At Love Language Gifting, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website or make a purchase. By using our website, you consent to the practices described below.

1. Information We Collect

Account Information

When you create an account, we may collect your name, email address, phone number, password, and other registration details.

Payment Information

When you place an order, we collect necessary billing and payment details.
All payment processing is handled by secure third-party gateways. We do not store your full card or payment information.

Order & Delivery Information

We collect information related to your purchase, such as your shipping address, contact number, delivery notes, and personalised gift messages.

Communication Data

If you contact us via email, chat, or social media, we may collect the information you share while seeking support.

Website Usage Data

We may collect data such as IP address, device type, browser type, pages visited, and interactions with our website to improve functionality and user experience.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Send order confirmations, shipping updates, and essential notifications

  • Personalise your browsing and shopping experience

  • Respond to customer support queries

  • Send newsletters, promotions, and marketing (you may opt out anytime)

  • Detect and prevent fraud

  • Maintain website security

  • Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share data only in the following cases:

Service Providers

Trusted third parties assist with payments, shipping, IT support, email services, and order processing.
They use your information solely to perform their functions.

Legal Compliance

We may disclose information if required to comply with laws, government requests, or protect our rights and safety.

Business Transfers

If our business is sold, acquired, or merged, customer information may be transferred to the new entity.

4. Data Security

We use industry-standard security measures and encryption to safeguard your information.
While we strive to maintain full protection, no online system can guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

  • Improve site performance

  • Remember customer preferences

  • Analyse traffic and usage

You may disable cookies through your browser settings. Some features may be affected.

6. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies before sharing personal information.

7. Your Rights & Choices

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion (subject to legal requirements)

  • Opt out of marketing communications

To exercise these rights, contact us at:
hello@lovelanguagegifting.in

8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13.
If such data is identified, it will be removed promptly.

9. Changes to This Privacy Policy

We may update this policy periodically.
Updated versions will be posted with a revised Effective Date. Please review this page regularly.

10. Contact Us

For privacy-related questions or concerns, contact us at:

Email: hello@lovelanguagegifting.in
Website: www.lovelanguagegifting.in